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Workout syncing

Anton Jan 05, 2019 04:43AM PST

Dear colleagues,

I'm using Pear apps with Samsung Galaxy Watch and Note 8. I noted that workouts (especially running sessions) recorded using Galaxy watches (watch only mode) are not syncing with Samsung Health.
Workout syncing using watches + phone works fine. However, approx. 1 of 5 workouts also not syncing.
Could you please check the problem?

Up 1 rated Down
Customer Support Jan 08, 2019 11:57AM PST PEARSPORTS Agent
Thank you, Anton. Can you please reply with the email address you have associated with your PEAR account so we can research on our end?
Thank you.

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