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Session recorded in PEAR but not synced

Jean-Fran├žois Schmitz Jun 27, 2018 08:19AM PDT

Hello,

I just finished a running session as usual. Normally, at the end of a session, it gets synced with Apple Health and Activity apps, as wel as with Strava. But this time, it got stuck... The sessions is available in the PEAR app on my iPhone, but no data has been synced.
How can I force the session to sync? Or is there a way to export it to GPX so I can import it in Strava?

Also, is the portal still a working feature?

JF

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Customer Support Jun 29, 2018 02:37PM PDT PEARSPORTS Agent
Hello Jean-Francois,

Yes, the portal is still available at http://my.pearsports.com/#/login.

When you saved your next workout, did both workouts post to Strava? Sometimes, the stuck workout will be pushed over with the following workout.

I look forward to helping you further.

Brooke
support@pearsports.com
949-502-8475

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